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Student Self-Services
Northeastern offers all registered students electronic access to a wide variety of academic record and financial services on the Web via the myNEU Web Portal and on the phone via the Telephone Voice Response System (617.373.8000).
Academic Record Services
Courses
- Display course offerings (Web only)
- Register for courses (Web and phone)
- Verify your class schedule (Web and phone)
- Verify your classroom assignments (Web and phone)
- View registration blocks (Web only)
Final Exams (undergraduate day students only)
- List your final exam schedule (Web and phone)
- List your final exam room assignments (Web and phone)
- Search entire final exam schedule by course prefix or instructor (Web only)
Records
- Obtain your most recent grades (Web and phone)
- View/print unofficial copies of your transcript (Web only)
- Access myPAWS, the Personal Degree Audit Web System (Web only)
- Update your address record (Web only)
- "I Am Here" registration (Web only—undergraduate day students only)
myNEU Password and 4-Digit PIN
- Change your myNEU Password (Web only)
- Change your 4-digit PIN (Web and phone)
Financial Services
Student Account Activity
- Obtain tuition account detail (Web and phone)
- Display meal plan activity (Web only)
- Display Husky Dollar activity (Web only)
- Add money to your Husky account (Web and phone)
- Add a meal plan or modify your existing meal plan (Web only)
- Request a copy of your tuition bill (Web and phone)
- Waive health insurance (Web only)
- Make tuition payments (Web only)
Automated Credit Card Line
- 617.373.2319
- 800.937.4067 (outside Massachusetts)
Authentication
Accessing the myNEU Web Portal requires a myNEU Username and myNEU Password
- myNEU Username: This name is assigned to you when you establish your myNEU account. You then use it at login. Your myNEU Username is typically your last name followed by a period followed by the first letter or letters of your first name. (Example: Dana Smythe would have "smythe.d" or perhaps "smythe.da" as myNEU Username.)
- myNEU Password: This is an alphanumeric password used at login. You can choose your myNEU Password—it must be 6-14 characters long and it's case-sensitive. Hint: Pick a password that you'll remember but will be hard for anyone else to guess.
- If you have never used the myNEU Web Portal before, just go to myNEU.neu.edu and click on "How do I get my myNEU username and password?"
- NUID: This is your 9-digit NUID number, used at login.
- 4-Digit PIN: This is the 4-digit Personal Identification Number. If you have never used your 4-digit PIN, you should use your default 4-digit PIN:
- For undergraduate day students, your default 4-digit PIN is your birthday, day first, then month. (Example: If your birthday is December 1, then your default 4-digit PIN is 0112.) The first time you use the system you will be required to change your 4-Digit PIN to a number you will remember.
- For all other students, your default 4-digit PIN is the first four digits of your permanent address zip code. (Example: If your zip code is 02131, your default 4-digit PIN is 0213.) The first time you use the system you will be required to change your 4-Digit PIN to a number you will remember.
Getting Help
- If you need help with your myNEU Username or myNEU Password, please call 617.373.4357, visit InfoCommons in 184 Snell Library, or e-mail help@neu.edu. Further information is available on the myNEU Web Portal login page.
- If you are unable to access certain services on myNEU, please note that myNEU services are available only to currently enrolled students and that not all services are available to all students.
- If you need help with your NUID or 4-digit PIN, please contact the Registrar's Office in 120 Hayden Hall, or call 617.373.2300 during normal business hours. (Please note, however, that the Registrar's Office cannot disclose the 4-digit PIN over the phone.)