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Office of the University RegistrarNortheastern University

Frequently Asked Questions—Grades

How do I calculate my GPA/QPA?

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Why are some of my grades missing? What does an asterisk (*) mean on my transcript?

An asterisk (*) in lieu of a grade indicates that your instructor has not submitted his/her grade sheet to the Office of the Registrar. Late grades are processed as they are received and are posted nightly on myNEU. You should contact your instructor directly.

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What does an incomplete (grade of I) mean? How do I make up an incomplete grade?

The period for clearing an incomplete grade is restricted to one calendar year from the last day of the term in which the course was taken. For the student’s protection, the precise arrangements for the clearance of an I grade should be specified on the Incomplete-Grade Contract. The contract is signed by the instructor and by the student at the time that the incomplete grade is assigned. A copy is kept in the office of the dean of the college in which the course is offered. An incomplete grade outstanding for twelve or more months will remain permanently and irreversibly as an incomplete on all records.

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How does a withdrawal (grade of W) factor into my GPA/QPA?

The W grade indicates that you dropped the course. You will not get credit for the course, and it is not calculated into your GPA/QPA.

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How long does it take to process grades?

End-of-term grades are generally processed within three business days following the last day of final exams. Grades submitted late by faculty are processed as they are received and are posted nightly on myNEU.

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I have already spoken with my professor, and he/she has turned in my grade. Why isn’t my grade on myNEU?

Double-check with your instructor to ensure that grade submission has indeed occurred. Once the grade is received by the Office of the Registrar, it is generally posted on myNEU within 24–48 hours.

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What was the due date by which my instructor should have submitted my grade?

Grade due dates are noted in many of the Registrar's online academic calendars.

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Once you process the grades, how long does it take for them to appear on myNEU?

Once the grade is received by the Office of the Registrar, it is generally posted on myNEU within 24-48 hours.

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I am unable to contact the instructor and have not received a grade. What should I do?

If you have attempted to contact your instructor and have not been successful, you should next try his/her department’s office. If you still cannot contact your instructor, then contact the Office of the Registrar for help.

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I believe I received the wrong grade for a course. How can I get it changed?

Please contact the instructor. He or she will need to fill out a Change of Grade Form and submit it to the Registrar’s Office at 120 Hayden Hall for processing.

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I am an Undergraduate Day student. How do I find out if I made the Dean’s List?

Please contact the dean’s office of your college to verify that you are on the Dean’s List.

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How do I obtain a hard copy of my grades?

You can print a copy of your grades from your account at the myNEU Web Portal account. If you would like a hard copy of your grades, you can call 617.373.2199 or fax in your request to 617.373.5351.

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