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Office of the University RegistrarNortheastern University

E-Bill Frequently Asked Questions

What are online billing and payment?

All Northeastern students and authorized third parties, such as parents, guardians, or sponsors, will be able to view tuition and fees bills and make secured payments electronically through our online billing service.

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How do online billing and payment work?

You will be notified at your Northeastern e-mail address whenever an online bill is generated. You should, then, logon to your MyNEU account and click on the “NUPay” link.

If you forward your Northeastern e-mail account, make sure your forwarding address is accurate. If you fail to provide your correct forwarding address, you will not receive an e-mail notification. However, you will still be responsible for all pending charges and late fees, if applicable.

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How do I authorize a third-party payer?

For information on how to allow access to parents or other third parties, please visit: www.northeastern.edu/parents/pdfs/login.pdf.

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How do third-party payers access the accounts for more than one family member at Northeastern University?

To request access to additional student records, logon to myneu.neu.edu, click on the “Services” tab and then select “Request/Activate Access for Additional Students” and follow the instructions.

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Is the online billing Web site secure?

Yes. The technical architecture/security of the online billing Web site provides for intrusion detection and firewall systems to protect the network.

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How can I make an online payment?

You may pay electronically at any time using an electronic check, Mastercard, Visa, Discover and American Express. You may keep your payment method information on the website or enter it each time you make an online payment.

Authorized payers will only be able to view their own payment and bank information. Each authorized payer is assigned a separate password for added security and privacy.

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How do my parents/authorized payers pay the bill?

Authorized third-party payers can pay tuition and fees bills through the system's online payment feature. Payment method information can be entered through the NUPay service link. Payments will be transferred electronically to Northeastern University. You may keep your bank account information on the website or enter it each time you make an online payment.

To ensure security and privacy, each authorized payer is assigned a separate password to access his/her account and payment history. No one else, not even the student, will be able to view a third-party payer's confidential account information.

Authorized payers can also print the payment coupon on the bill and send a check or money order (no cash) made payable to Northeastern University through the mail to the following address:

Northeastern University
P.O. Box 981085
Boston, MA 02298-1085

Note: The above address is for payments only.

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Can I pay my online bill with a credit card?

You may pay electronically at any time using an Electronic Check, Mastercard, Visa, Discover and American Express.

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I do not feel comfortable paying my bill online. What other payment methods are available?

You may send payments by mail or pay in person at the Cashier’s Office, which is on the second floor of Richards Hall. To send a check or money order through the mail print the payment coupon on the bill and send a check or money order (no cash) made payable to Northeastern University through the mail to the following address:

Northeastern University
P.O. Box 981085
Boston, MA 02998-1085

Please note that payments should be mailed at least 5-7 business days before the due date to allow for processing and to avoid late charges

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How do I make a payment via wire transfer?

Wire Transfers Payments via wire transfer (in U.S. Dollars) should be made at least 7 days in advance of the due date. Transfers should be made directly to:

Bank of America
100 Federal Street
Boston, MA 02110
USA

Routing Number: 026009593
Account Number: 9429409686

Reference: Northeastern University, student's name and Northeastern ID Number.

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Do you accept payments from foreign bank accounts?

Northeastern's online billing system cannot accept payments from foreign bank accounts. If you cannot pay your bill through a bank account in the United States, we recommend wiring the payment. See above for details.

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Do I need a certain type of computer, software, or Web browser to use the online billing system?

You can access the online billing system from any Macintosh or PC running Microsoft Internet Explorer 5.0 (or newer) or Netscape Navigator 6.0 (or newer).

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What are the benefits of online billing and payment?

  • The flexibility of viewing your bill electronically 7 days a week from any location via the internet.
  • The ability of paying your bill electronically 7 days a week from any location via the internet. Billing information and payments are private and secure.
  • The option of authorizing third parties, such as a parent, guardian or sponsor, to view and pay the bill.
  • The ability to receive your tuition bills faster-online with e-mail notification.
  • The option of viewing all previous online bills and payments.
  • The elimination of mail service. No postage required and no risk of post payments.
  • The ability to make convenient electronic payments without using paper checks or money orders and with immediate confirmation of an online payment.
  • The ability to access and print a pdf of the bill.

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Why is Northeastern University transitioning to online billing and payment?

Northeastern University has decided to move to online billing and payment for several reasons, among them time and money. The online billing system is available worldwide 7 days a week. There are no checks, envelopes, or stamps needed to make a payment. Additional benefits include viewable billing and payment history as well as convenient access for authorized third-party payers.

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